FAQ's 常見問題

Q1: What is a Chocolate Fountain?
問一: 朱古力噴泉是甚麼?
A chocolate fountain is a unique and memorable way of serving warm chocolate fondue. Typical chocolate fountains stand 19" inches to 44" inches tall with multiple tiers over a basin at the bottom. Chocolate is melted and kept warm by heat from below the basin, and then the warm chocolate is transported to the top of the fountain by a corkscrew auger. From there the warm chocolate lava cascades over the tiers creating a chocolate "waterfall" in which delicious treats like strawberries & marshmallow can be dipped. You are limited only by your imagination!
要一個獨特而又令人難忘的方式來品嚐溫暖的朱古力火鍋當然就是用朱古力噴泉,一般的朱古力噴泉是由十九吋至四十四吋高並在底部的底盆上配以多種層件。底盆下的熱力可使朱古力溶化並使之保持溫暖,溶化後的朱古力可從螺旋式的層柱中傳送至噴泉機的頂部,讓朱古力像熔岩般地在各層件上流動而形成一個美味可口並配以士多啤梨及棉花糖品嚐的朱古力“瀑布”。
Q2: Where are Chocolate Fountains used?
問二:在哪裡會使用朱古力噴泉?
A Chocolate Fountain is a fantastic centerpiece for any memorable event. Chocolate Fountains are quickly becoming a "must have" at weddings, bridal showers, baby showers, birthdays, corporate events, anniversary parties, trade shows, dinner parties... anywhere you want to make a lasting impression! No matter what the occasion, your Chocolate Fountain is sure to be a big hit!
朱古力噴泉絕對是任何一個令人難忘的場合上具極佳的焦點,朱古力噴泉很快地成為了一件在婚禮、準新娘送禮會、嬰兒滿月酒會、生日會、公司慶祝會、週年派對、貿易展覽、晚宴等等的場合上“必有”環節,即所有任何你想留下一個持久印象的地方!
Q3: What makes Sephra Chocolate Fountains different?
問三:為甚麼Sephra朱古力噴泉是與眾不同?
Unlike many other chocolate fountain manufacturers, Sephra Fountains is dedicated to improving the quality and features of the chocolate fountains, and is proud to be the standard that other fountain manufacturers are trying to match. Sephra chocolate fountains provide a seamless curtain of melted chocolate due to precisely engineered parts while other fountains may have dripping effects.
Sephra噴泉機的生產並不像一般其他生產商一樣,它是致力於改善噴泉機的質素及功能,最感自豪的是能成為其他噴泉機生產商所追隨之生產標準中的表表者。 Sephra 朱古力噴泉經精密科技設計的配件使溶化了的朱古力能製造出一幅完美的瀑布,在這方面其他的牌子還未能真正達到這效果。
Q4: What kind of chocolate do you use?
問四:哪種朱古力可被採用?
We only serve the best couverture Belgian Chocolate. Couverture contains extra cocoa butter, which improves the texture and fluidity, and it is perfect to be used on chocolate fountains. Moreover, this delicious couverture chocolate boasts the intensely rich flavor and aroma that Belgian chocolate is famous for. We offer have the basic choice of dark chocolate (55%), milk chocolate (36%) and white chocolate (33%). To customize for various occasion, we also offer strawberry white chocolate (great for wedding), orange flavor chocolate (great for Christmas), peppermint white chocolate (great for Halloween) and coffee flavor chocolate.
我們只是採用最優質的純比利時朱古力原料,當朱古力原料含有特別高的可可油成份時便會增加其口感及流動性,這是極佳的供給朱古力噴泉使用。 再者,比利時朱古力之所以有好的名聲都是因為這些美味可口的朱古力原料中香濃的味道及其芳香的氣味。 我們所提供的基本選擇有黑朱古力(55%)、牛奶朱古力(36%)及白朱古力(33%)。 此外,為了滿足你不同時節的需求,我們亦提供士多啤梨白朱古力(婚禮之最)、橙味朱古力(聖誕節之最)、薄荷白朱古力(萬聖節之最) 及 咖啡朱古力。
Q5: What can you dip in a Chocolate Fountain?
問五:朱古力噴泉可配搭些甚麼?
You can use marshmallows, pretzels, strawberries, mini cream puffs, fruits, and hard cookies... anything that goes with chocolate! However, we strongly advise against dipping items that may easily slide off the skewers, as crumbs can clog the holes and block the constant flow of chocolate through the Fountain.
你可用棉花糖、手指餅、士多啤梨、迷你忌廉泡夫、生果、以及曲奇餅…即任何可配搭朱古力的食物!但是我們極力要對那些容易從竹殲上滑掉的食物作出慎重的建議,因為碎屑可倒塞噴泉機上的洞口並會影響朱古力的正常運作。
Q6: Do you require reservation and a deposit?
問六:你是否須要預訂及繳付訂金?
Yes, reservation is a MUST. We will provide a Rental Agreement for your signature after your request is received. A signed contract with a non-refundable 50% deposit from you is required before a reservation will be guaranteed. Full payment of the fountain and services must be received 7 days before your event.
是,預訂是必須的,我們會在接到你的申請後提供一份租用協議書給你簽訂。 在正式預訂之前必須繳付 50% 不退還訂金並同時已簽訂好了合約。 本公司必須在 貴聚會的前七天已收到租用噴泉機及服務費的總額。
Q7: What are the set up requirement?
問七:安裝有甚麼條件?
Because a 32" fountain weighs more than 50lbs when full, a sturdy table is a must. Availability of an electrical outlet is also needed. Microwave is required for melting the chocolate. Otherwise, an additional electrical outlet is required for melting pot.
當一部32吋的噴泉機盛滿了朱古力的時候是超過五十磅以上的,所以必須要有一檯穩固的桌子,同時亦需要一個方便的插座及微波爐來把朱古力溶化,否則便需要額外的插座來供其他溶器使用。
Q8: Can the fountain be used outdoors?
問八:噴泉機可否在室外使用?
In certain instances, the fountain will not function correctly outside. In order for the chocolate to flow smoothly over the tiers it must maintain a certain temperature. Condition as such wind and outdoor temperature can also affect the fountains. Moreover, the sweet aroma of the fountain attracts not only guests but also flying insects. Hence, we recommend it to be used indoors.
在一些例子中噴泉機不能在室外正常地運作,如要使朱古力流暢在層件上,噴泉機必須保持在一個適當的溫度,在室外的情況下,風和室外氣溫都會對噴泉造成影響。 此外,香濃的朱古力不單會吸引賓客還會吸引那些會飛的昆蟲,有見及此我們建議在室內使用。